HaptO for Haptotherapy / Frequently asked questions (FAQ)

Frequently asked questions about HaptO (FAQ)

We have bundled together a number of answers to frequently asked questions below.

Can’t find the answer you’re looking for? Don’t hesitate to contact us.

Can I use HaptO on an iPad or another tablet?
Can I use HaptO on an iPad or another tablet?

YES, our platform is compatible with Safari and can therefore be used on an iPad. Or on any other tablet (Android/Windows) via Firefox.

There are no limits to your mobility with HaptO.
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I work on a Mac. Is this a problem?
I work on a Mac. Is this a problem?

NO, HaptO is perfectly compatible with your Mac. The solution runs entirely in the cloud (online, via a web-based interface) and is therefore accessible via any operating system: Windows XP/Vista/7/8, Mac OS X, Linux.

All you need is an internet connection.

Is there a demo version available? Can I try HaptO?
Is there a demo version available? Can I try HaptO?

Our specialists would be pleased to present the platform to you during a personalised demonstration. So you can see immediately how well HaptO meets your requirements while getting acquainted with the latest possibilities in the field of digital practice management.

Want to try the platform yourself first? No problem. We will activate a demo account adapted to your specific work environment and valid for 14 days.

The results: you will immediately see how much time you can save with HaptO: the ultimate in user-friendly software for haptotherapists!

Is my HaptO account accessible on my smartphone?
Is my HaptO account accessible on my smartphone?

YES, we currently have mobile apps available for iOS (iPhone 3 and higher) and Android devices (Android 2.3 and higher). Simply search for 'Crossuite Mobile' in the App Store or on Google Play.

For other smartphone operating systems (Windows/Blackberry) we offer a mobile application via your mobile browser for managing your calendar and contacts. You can access this via m.crossuite.com.

In which languages is HaptO available?
In which languages is HaptO available?

Our applications are currently available in:

  • English
  • Dutch
  • French
  • German
  • Danish
  • Finnish
Is my data secure?
Is my data secure?

ABSOLUTELY. You can rest assured in the knowledge that your data is stored at highly secure locations and is protected by state-of-the-art hardware and software security systems (firewalls). All servers are permanently monitored by our own highly trained server and security administrators.

Your account is also protected via a rule-based, triple-sided security system, which is in turn based on a limited trial & error token verification combined with IP access monitoring, password verification and 256-bit data encryption.

As you can see: your data security is a top priority!

 

Are you contactable if I have a problem?
Are you contactable if I have a problem?

You can always count on us for 100% support.

The help desk is reachable by phone in Dutch, English, German or French.

  • Monday to Friday:
    8.30am to 7pm
  • Saturdays:
    Permanent stand-by in case of emergency or critical situations

 

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